Every 5 star review we get enters us for the Houzz Customer Service award
If you have engaged us to create your dream kitchen at any point in the past, we are appealing to you to help us! We always strive to offer excellent customer service (it's one of our 3 values after all) and we know from talking to customers that we do a pretty good job of that, plus lots of you have been kind enough to give us a testimonial.
If you have done that before then many thanks but we have another favour to ask of you. If you never quite got round to it, now could be your moment! Houzz is a leading design and home interiors website and they have recently launched their interior professional awards. Unlike most awards, where the organisation puts forward their own entry, these awards are based on customer reviews so it really is from the horse's mouth! For every 5 star review we receive, we get one entry into the awards. Can you help us with that?
Andrew Bower did just last week (see it here). He wrote:
"From our first meeting with Dean he made us feel at ease and confident as he was very knowledgeable and professional. At design stage he took our ideas and requirements on board and spent a lot of time with us ensuring we were happy with our kitchen layout. We were impressed with Deans experience as a fitter, not just a kitchen designer, and we appreciated and trusted his advice. As the work commenced we were really impressed with the progress achieved in a short space of time, which included Dean coordinating other trades i.e. electrician, plasterer, etc. Dean really takes pride in his work, keeps the work space exceptionally clean and tidy, is easy to talk/communicate with and nothing is too much trouble. The work was completed in the timescale Dean had given meaning minimal inconvenience to us. We are really pleased with the end result and our lovely new kitchen. We would have no hesitation in recommending Dean. Thank you."
So that's one in the bag. Can you help us get a few more? If you feel like we gave you top notch customer service and deserve a 5 star review then you can do so here. We'd really appreciate it and even if we don't win the award, it will be great to know that we've created some really happy customers!
Many thanks in advance and fingers crossed!!